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Qwest customer service

Every company understands that in order to keep a great client base, your customers need to be your number one priority. That is why Qwest customer service diligently works to provide the best experience for our customers. Unlike, many customer service facilities, our customer service representatives work with you to resolve any ailments that you may suffer with any of our great services.

Everyone is familiar with the great services that your residential Qwest provides. We offer high speed (DSL) internet as well as outstanding phone service to fulfill your business and residential needs. We offer some of the most competitive prices that you will not find anywhere else.

Qwest customer service operates by phone as well as on the World Wide Web.  Qwest has recently launched their brand new service to customers referred to as @TalkToQuest.  This brand new service is just one of the many ways that Qwest tries to stay as the forerunner in optimum customer service.

You can visit @TalkToQwest through the ever popular Social Media site known as Twitter. Twitter is a site that millions of people use to discuss certain websites or services that they offer. Twitter’s trademark saying is “What are you doing now?” This trademark saying is now being used as a means for Qwest customers to address their ailments and get their questions answered in a fast and convenient manner.

You can utilize the Qwest customer service page located on Twitter, by signing up for your own Twitter account and as Twitter says, “tweet” away.  There are a total of seven company reps presently that are consistently monitoring the brand new @TalkToQwest option on Twitter.  No matter what time you sign onto the Twitter sponsored site, you will receive one-on-one real time support from a live Qwest customer service agent.

Qwest hopes that with launching this new option to their consumers, they will be able to resolve customer service problems without the hassle of having to wait on a phone for endless minutes of time. Presently the new @TalkToQwest option is primarily dealing with high-speed internet issues, billing, technical support, and pricing.

James Clark, the creator of Twitter, said that companies addressing customer concerns and providing quick and effective feedback is just the first step in gaining loyal customers for life. Clark went on to further explain that challenges will arise when daily processes are integrated into questions.

Millions of Qwest customers are thrilled with Qwest being available on Twitter for all their needs. Everyone knows that the phone version of customer service can at times seem never ending.  It’s almost a relief to be able to by-pass the computer automated messages and be able to speak with a real person on the other end that actually understands your ailments.

Qwest customer service, strives to provide its customers with the utmost respect, and now the fastest response time over any other company. It’s no wonder why so many people are converting their recent service provider to Qwest. Fast, professional and friendly customer service is not an attribute you can get everywhere.

Choosing the Right Qwest Bundle

When it comes to getting cable, internet and telephone service, the last thing that you want are 3 different companies to pay.  These days, the cable companies are offering all of these in one single package for one price.  This is great for those who are looking to get connected and looking to save money in the process.  Take a look at this guide and find out how you can save money by choosing the right Qwest bundle!

What do you need?

Because of the recession, most people are trying to cut down on their extra costs and get down to one low payment.  When you are looking for a Qwest bundle, you need to figure what you need within your home.  If you need cable and internet, then you can easily go with a package that offers this.  Let’s say you just need satellite and telephone service.  The fact of the matter here is there are Qwest bundles that have everything that any individual is going to need!

How much can you afford?

Once you decide what you think you might need, you then need to think about the cost.  Knowing your budget up front is going to be incredibly helpful.  This will allow you to get the right Qwest bundle at the right low price.  You may want to take a look into your bank account and write down some numbers.  This will keep you from overspending.  If you can spend a little bit extra, you may want to look into a wireless phone service bundle.  This is in conjunction with Verizon and can easily be included with any Qwest bundle that you want.

Where should you buy?

The internet is going to be your number one source for all of your purchases.  You can get online and look up each bundle option and then go from there.  Remember, it is always a wise idea to know what you are getting ready to purchase before you actually do.  Once you figure out where to buy, you can make your purchase with a credit or debit card and within a week or so, you will be all set up and ready to go!

A typical Qwest bundle is all going to depend on what you choose to buy.  Some of these bundles can save you hundreds of dollars each year.  This is excellent for those looking to save money but get the entertainment that they want for their home.

If you think that you might want a Qwest bundle, then sit down and work out some numbers.  Once you know what you want and what you can afford you will be ready to start looking to buy.  The internet will give you a breakdown of each bundle option and will allow you to choose whatever you want. Make sure that you know how much the monthly payment will be and make sure you can afford it.  Once you have all of that taken care of you are now ready to enjoy your bundle!

Alltel Broadband

Alltel is a cellular phone company with a customer base in excess of 15 million across 36 states offering local and long-distance telephone, Internet and high-speed data services. Residential subscribers can avail of Alltel broadband wired services through DSL or cable modems, while businesses are offered T1 lines. Alltel also offers wireless broadband connections through Evolution Data Optimized (EVDO) technology whose speeds are comparable to DSL.

DSL Broadband

Alltel’s DSL broadband services have attracted a large number of subscribers. It offers speeds 50 times speedier than dial up connections. It offers two types of DSL broadband services: DSL and DSL Lite.

• DSL:

-      50 times faster than dial up connections

-      Second phone line not required

-      5 free addresses each with 10 MB capacity

-      Home Web page with storage capacity up to 10 MB

• DSL Lite:

-      8 times faster than dial up connections

-      Second phone line not required

-      5 free addresses each with 10 MB capacity

-      Home Web page with storage capacity up to 10 MB

You can avail of further add-ons, such as DSL Protection Plus and Home Networking products and services among others. Businesses can go for either the high speed T1 connections or DSL business packages.

The advantages with DSL connections are that your phone lines won’t get tied up any more. You can simultaneously surf the net, talk on your phone, and send and receive faxes. You get faster and powerful Internet speeds that are also very reliable. You can upload and download files from the Internet without any interruption.

Through Alltel’s DSL broadband services you can keep in touch with your family and friends, download music, send emails, browse the net, and watch videos and other entertainment stuff.

EVDO Wireless Broadband

Alltel’s Evolution Data Optimized (EVDO) wireless broadband offers Internet connectivity at speeds as fast as DSL or cable connections. You can enjoy unlimited access to the net through this next generation of EVDO technology.

Browsing the net, accessing emails, downloading files – text and graphic, business and entertainment news; all this from your Alltel smartphones and handsets, and also from your laptops and notebooks. Alltel offers its EVDO broadband services with an average speed of 400 – 700 Kbps. You can access at a maximum speed of nearly 2.4 Mbps.

Alltel broadband wireless service is an unmatched experience, both for domestic users and young professionals on the go. This is because of its fast and reliable service.

Alltel’s Axcess broadband services with unlimited usage come with voice plans for $40.00, a steep $20 drop from the earlier price of $59.99! It supports a wide range of applications in addition to enabling you access to more than 25 channels on Alltel’s Axcess TV. You also get access to XM radio and a plethora of satellite radio music channels.

Now is the time for you to experience the advantages Internet has to offer!

All you need to do is pick up an Alltel phone with EVDO capability. MOTOKRZR K1m is just such a handset for you.

Alltel Prepaid Phones

Before it was bought out by Verizon, making it the largest mobile company in the United States, Alltel was the 5^th largest cell phone company. From its origin as a small company in Arkansas that specialized in installing telephone poles, Alltel introduced its own prepaid services in January 2006. Alltel prepaid phones come with three prepaid plans for its subscribers. These are the Pay per Minute, Pay per Day and Pay per Month plans. All the three plans offer flexible options. Other than the fact that these plans are simple and easy to follow, they are also user friendly.

These plans come along with an assortment of phones that offer a variety of features. Prepaid phones on offer by Alltel differ from state to state. Depending on the package you opt for, the prepaid phone you select has features which include SMS messaging, MMS messaging, email access, Internet surfing, in addition to receiving or sending voice mails. Another option is downloading ring tones you like. This feature has found great favour with the younger subscribers.

Advantages of Prepaid Phones from Alltel

Making long distance calls is free and International call services are also available, but only for Canada, Puerto Rico and Mexico. What makes these prepaid phones from Alltel attractive is that you pay as you go. You just pay for the calls you make and there is no service charge involved. This is what people prefer over the conventional monthly plans.

You have a complete control over the number of calls you make and hence the money you spend on calls. It also helps you to put a limit on your kids’ phone usage – a big relief to parents!

You can pick up the prepaid phones and plans from Alltel directly from them or through your local retailers. It is easy as it involves no credit checks and no difficult contracts that normally put one off. You are also offered easy rates for the more frequently used numbers, such as the numbers of your family or loved ones.

You first pick up the plan that suits you the most, and then a phone from the large selection available. Wallpapers, IMs, games, podcasts, you can download all of these. These phones are not very expensive and the price may vary. Some phones are free while others may cost up to a few hundred dollars. Some premium Alltel prepaid phones come with added features such as a built in camera or Bluetooth compatibility. You can choose from a variety of Blackberry, Motorola, Palm Treo, and LG models. These are durable phones of outstanding quality.

The Alltel plans and prepaid phones come backed with an efficient customer service. You can access their customer service 24 hours a day, 7 days a week, directly from your prepaid phone at no cost to you. You can also contact them through a toll free number or through email.

Alltel plans and prepaid phones have already won the confidence of 15 million plus subscribers across the 36 states of the United States.

Alltel Stores

Verizon Wireless acquired Alltel on January 9, 2009 for $5.9 billion. It also picked up Alltel’s existing debts to the tune of $22 billion, making the entire acquisition worth more than $27 billion. This made Verizon the largest mobile phone company in the United States. With the inclusion of Alltel, Verizon now has a customer base of 84 million. With services in 33 states, mainly in the South, Midwest, and West, Alltel is one of the largest CDMA carriers. Up to the time of the acquisition, you could purchase Alltel products through the Alltel stores in your locality.

Verizon has assured all Alltel customers that the Alltel retail stores would still be operational. But with time, there would be operational changes in these stores.

This Is Inevitable

In due course all the retail stores dealing in Alltel products would start providing Verizon services and start stocking their phones. Changes have started to occur already and are the noticeable effects of the acquisition. It is inevitable that an Alltel retail store existing in the same shopping mall that also has a Verizon store would shut down.

Verizon has assured its customer base, which now includes Alltel customers, that their area stores are capable of dealing with Alltel services and products. Verizon is still in the process of deciding which of the services and products – of both the companies – it intends to retain. Verizon would like to retain the ‘good’ of the two companies and discard the ‘bad’.

As required by the Federal Communications Commission and the Justice Department, Verizon needs to divest 105 market locations. It goes without saying that most of them would be Alltel operations. It is obvious that most of the Alltel stores would be affected. Though Verizon has not yet decided which stores it will keep, a lot depends on the location and the customer base the store carries.

All the Alltel retail stores will not close all at once. A lot will depend on the location of the store and in what city it is. But these stores will be integrated into the Verizon stores, in due course. As of now, the Alltel retail stores which have not yet been integrated are still dealing in Alltel products.

Verizon uses the Evolution Data Optimized network (EVDO) as its high speed data network. It has already started working on Alltel’s towers to upgrade them to work with its EVDO network. You can still visit the Alltel retail stores and pick up the Alltel phones that work with Alltel’s high speed EVDO network. This will ensure that your phones will still work with Verizon network when Alltel is finally integrated. After acquiring Alltel for $27 billion, Verizon is going to do everything to ensure it does not lose Alltel’s customer base of 13 million customers.

It is expected that Alltel’s billing system would be integrated into Verizon’s billing system by September 2009. Alltel retail stores would be re-modelled and carry Verizon signs. By and by Alltel signs will disappear and be taken over by Verizon.

Alltel Buyout

The $5.9 billion Alltel buyout by Verizon Wireless on January 9, 2009, made it the largest cell phone company in the United States. With this deal, Verizon picks up 13 million customers of Alltel, increasing its customer base to nearly 84 million. It also picks up the Alltel debt to the tune of $22.2 billion, making the total acquisition close to $27 billion! Alltel picked up this debt when it was taken by TPG Capital and a subsidiary of Goldman Sachs – GS Capital Partners.

Verizon is to sell 105 markets found overlapping in 24 states, as a condition forced on it by the regulators at the Justice Department and the Federal Communications Commission. Though most would be Alltel properties, Verizon is also selling its Southern Minnesota’s and Western Kansas’ Unicel operations. Verizon has asked all Alltel customers not to do any thing and that during the transaction period all Alltel retail stores would be operational.

Verizon has said that during the transition period it would assess how best to serve customers and achieve synergy. It is expected that many of the best paying jobs in Alltel may have to go, though Verizon has assured that all below the executive level employees of Alltel would be retained. The assessment of employee retention would take a better part of the year.

Retaining Alltel Phones

With the buyout of Alltel by Verizon, rumours have been going around that all Alltel phones may end up being junk as the Alltel contracts expire. People are confused as to why they need to replace their phones. There is talk of issues such as Preferred Roaming Lists (PRLs). The PRLs are frequencies which particular phones need to in different areas to get reception.

Verizon has debunked these rumours and have assured the customers that as the handsets of both Verizon and Alltel are on the same system, they may be able to keep them. Customers, they say, would be required to replace them on ‘case-by-case’ basis. Of course, Verizon may introduce new equipment, just as Alltel may have done in the past. This will enable the customers to take up the promotion or not, as they would have done in the past.

Just as in the past when Alltel customers picked up phones that were compatible with the plans they selected, the same is true for Verizon. Understand what you want your phone to do. In the past you have picked up a phone depending on what services you required – voice mail?, GPS?, WiFi?.

The merger of the two mobile companies will increase the coverage areas for their customers. Certain areas that have stronger Alltel network, such as the Florida Panhandle, would now be part of the Verizon network.

Hold on to your phones. Do not throw them away. Alltel buyout by Verizon is not going to affect the Alltel subscribers immediately. There is no need to panic.

The deal is good all round. By midday on January 9, 2009 the 85,000 employee Verizon Wireless saw its share increase by 6 cents to $32.45.

Alltel Arena Little Rock, Ar

The multi-purpose Alltel Arena in Little Rock, Ar opened in October 1999. The arena has been a host to a number of events, sporting and otherwise. Trade shows, concerts, conventions, auto racing, wrestling, rodeos, and circuses – the arena has hosted them all. The arena has hosted illustrious names from the music world, including Britney Spears, the Dixie Chicks, and Bruce Springsteen, Elton John, Tim McGraw, Janet Jackson, Cher, Billy Joel, The Eagles, and George Strait among a host of others. The Harlem Globetrotters have also regaled the audience at this arena.

History

In August 1995, the Pulaski County in Arkansas approved building of a multi-purpose arena. Of the two sites visited in North Little Rock, the Multipurpose Civic Center Facilities Board of the Pulaski County, in 1996, opted for the 19.5 acre site as against the 11.6 acre site next to the Broadway Bridge. Instrumental in designing the arena were the Civic Center Design Team (CCDT) consisting of  Burt Taggart & Associates, Architects/Engineers, The Wilcox Group, Garver & Garver Engineering, and Rosser International of Atlanta.

Costing $83 million to build, contributions were made by the Local, State, and private entities. The State of Arkansas contributed $20 million and private sources contributed $17 million. A $7 million contribution, for the naming rights of the arena, was made by the Alltel Corporation, based in Little Rock. The 35,000 square meter arena opened to the public in 1999.

The arena was home to the Trojans of the University of Arkansas from the time the Alltel Arena opened till the team moved to a new stadium in 2005. The arena was also home to the now defunct ice hockey team – the Arkansas RiverBlades of the ECHL (formerly the East Coast Hockey League). It has hosted a number of tournaments, such as the Sun Belt Conference Men’s Basketball Tournament in 2000; South Eastern Conference Women’s Basketball Tournament in 2003 and 2006, with the 2003 event holding the all-time record of the attendance of 43,642 people.

In 2002, the arena hosted the WWE No Mercy event and has also hosted the WWE Smackdown and RAW events.  The Arkansas Awana games in 2006; the South Eastern Conference Gymnastics Championships in 2007; and the NCAA Basket Ball Tournament (Parts of the Rounds 1 & 2 of the Men’s Division I) in 2008; the Alltel Arena in Little Rock, Ar has hosted them all and some.

In 2007, the arena hosted one of the American Idols LIVE! Tour 2007 concerts and on the evening of July 25, 2009 will be hosting the American Idols LIVE! Tours 2009 concerts!

The arena has a 80’ x 40’ portable stage and seats between 15,000 and 18,000 people for concerts. It seats 14,000 people for auto racing and rodeos. In addition, the arena also plays host to a number of events, such as exhibitions, conventions, meetings, and banquets. Led by an experienced chef and a catering staff, the arena also offers a full in-house catering service.

To enable you to have premium seats available in advance, before they are offered to the general public, the arena offers a SYS (Save Your Seat) membership, valid for 5 years at a very affordable $1250.

Alltel Palm Treo Pro

The Alltel Palm Treo Pro is the first Windows based phone by Palm. This Windows Mobile (6.1) smartphone was launched by Alltel in the first week of March, this year. For online buyers, Alltel has thrown in a Bluetooth headset – free. This Treo Pro comes with a CDMA version, making Alltel the first American mobile operator to do so.

The product is available at all the retail stores with immediate effect. Alltel offers this product with a 2 year plan commitment known as “Smart Choice”. With the final price tag of $199.99 after a mail in rebate of $125.00, this Treo Pro is a smart choice for people picking up this product.

Features of the Treo Pro

Elegantly designed, the dimensions of this smartphone are a handy 114 x 60 x 13.5 mm, and weighs only 133 grams. Though sleek, it features provide a sense of reliability. It includes features such as Wifi, Camera (2.0 megapixel), stereo Blue tooth, full QWERTY keyboard, and Touchscreen, among many other features.

The Treo Pro also comes with a battery capable of providing 5 hours of talk time and a stand by time of 250 hours!

Its 2.5 inches touch screen provides a resolution of 320 x 320 pixels, and the product also includes video capture.  Treo Pro has Data Messaging such as Instant Messaging as well as SMS and MMS messaging. Along with other features, such as GPS Navigation, MP3, AAC, AAC+, and WMA, Speaker Phone, Fax and E-Mail capability, Java Applications and a USB port, this smart phone comes packed with a lot of goodies. GPS integration allows you to look up maps and search locations of restaurants or stores of interest.

In addition to the above features, the Alltel Palm Treo Pro also packs an Organizer with Alarm, Calculator, Calendar, Voice Recorder, and a To-Do list. The Phone Book comes with Photo Caller ID, Ringer ID, Voice Dialling and a Multiple Numbers per name feature. With an Adjustable Text size, Vibrate Alert, and Hearing Aid compatibility thrown in, this Pocket size Treo Pro is a product worth owning!

With your Treo Pro Alltel offers you its flexible plans. The plans come with three options for you to choose from. You get to pay either by the minute, or by the day, or by the month. In addition to the plan of your choice, Alltel offers you special rates for the phone numbers you access more frequently, such as the numbers of your family members or your dear ones.

Buying a Treo Pro is easy. You either pick up your unit through local retailers of Alltel products or directly from Alltel. Like all Alltel products, the Treo Pro also comes fully backed with the excellent 24 x 7 customer service.  You have the choice of calling a designated customer service number directly from your Treo Pro, or call up a toll free number. You can also contact Alltel’s customer service through e-mail.

Make that smart choice now! Get yourself that Alltel Palm Treo Pro pronto!

Alltel Prepaid Cell Phone

If you are looking for a prepaid cell phone with all the benefits of wireless communication then Alltel Prepaid Cell Phone is the answer. No credit checks, no contracts that put you off even before you start, and you get plans with many flexible options. You get the choice of paying by the minute, by the day, or by the month, depending on the option that suits you the most. In addition to opting for the plan that benefits you the most, Alltel also offers you special and easy rates for the numbers you access more frequently.

Alltel offers you an assortment of cell phones with its plans. These phones come with a variety of features and you have the option of picking the features you want. As a part of the prepaid cell phone package, you get to choose features including text messaging, multimedia messaging, access to your emails, browsing the Internet, as well as receiving or sending voice mails. You can also opt for the feature of downloading ring tones of your choice.

How To Go About Buying One

To begin with, you can pick up your prepaid cell phone and the plans directly from Alltel or through your local retailers. There is a large selection of phones to choose from. Depending on the prepaid cell phone you choose, you may download wallpapers, games, instant messages and podcasts, among others. You select the phone once you decide which prepaid cell phone plan works the best for you.

Certain prepaid cell phones come with a built in organizer that helps you schedule your busy day. The prices of the phone you select vary – from free to about a couple of hundred dollars. Some premium models cost more. They come with a built in camera and come with features, such as Bluetooth. The more popular prepaid cell phones offered by Alltel are Motorola Hint QA30, LG Banter, BlackBerry Pearl Flip 8230, Motorola Evoke QA4, among others. You can also pay for the prepaid cell phone and the plans through Alltel coupons.

Though Alltel offers a variety in prepaid cell phones, they all are phones of exceptional quality and are designed and built for durability. Along with such phones you will find that Alltel also offers a good service. Alltel offers a 24 x 7 customer service nationwide. You can access the customer service directly from your Alltel Prepaid Cell Phone by calling a designated number free of cost, or through a toll free number. You also have the option of contacting the customer service through email.

Alltel has a customer base in excess of 15 million and offers service across 36 states, mainly in the Southeast, Midwest, and Southwest. It has Verizon, US Cellular, and Sprint as its roaming partners and has a nationwide coverage through CDMA network.

The advantage of opting for a prepaid cell phone from Alltel is that you need not worry about paying your phone bills immediately. Neither do you have to face huge monthly bills at the end of the month.

Verizon Alltel Merger Latest News

There has been a lot of talk about the Verizon phone company buying out and merging with Alltel. Now, this is going to mean a lot of different things for Alltel customers.  It seems as though they are really the only ones being affected by the merger.  Take a look at the Verizon Alltel merger and see how this can affect you if you as an Alltel customer.

Cost of the Buyout

It took a little bit of time for the merger to actually take place.  This was simply due to the fact that both companies were trying to agree on the actual cost of the merger.  At the end of the day, Verizon agreed to buy Alltel for a total of 28.1 billion dollars.  Initially, the will pay off the $22.2 billion dollars in debt that Alltel is currently swimming in.  After the debt is all paid off, they will end up purchasing the company for a total of $5.9 billion.  After the entire deal has gone through and is all said and done, Verizon will then become the largest wireless company on the market.

What this Means for Alltel Customers

As soon as the merger occurred, Alltel customers seemed to be a little bit up in arms.  There certainly were a lot of questions floating around as to how their service was going to be affected.  Luckily for them, both Verizon and Alltel have built incredible 3G networks.  This allows those to get better coverage and once the billing systems are simply merged together, everything should be fine.  There was an FAQ that was sent to all Alltel customers that allowed them to get their lingering questions answered.

Good News or Bad News

Some Alltel customers think that the Verizon Alltel merger is not going to be a very good idea.  As of now, certain phones that are offered by Verizon will not be available to Alltel customers.  Obviously, with any merger that occurs, it takes a little bit of time for things to change and adjust.

What do you need to do?

As an Alltel customer, Verizon has probably already advised you that there is nothing that you need to do.  When everything is starting to transition you will still have your features such as the My Circle as well as your initial calling plan.  The merger was completed on the 9^th of January, 2009.  This means that the system is changing fast and before you know it you will soon become a Verizon plan.

One of the biggest downfalls of this Verizon Alltel merger is the fact that certain phones are not going to be available just yet.  After a little bit of time, when all of the dust is settled, you will be able to get some great Verizon phones such as the Blackberry, which allows you to stay connected anytime!  If you are a current Alltel customer, take a look at the Alltel website to find out some more information about this merger and how it affects you.